Managed support for TREZVO sites

Your site is live. Keep it working.

For €30/month, TREZVO manages the hosting, technical health, tracking, forms, contact routing and small ongoing updates of your TREZVO-created site.

You also receive a monthly report covering GA4, Google Search Console and recorded enquiries.

No call required · reply within 24 hours

Yevheny Pianykh, founder of TREZVO, presenting the site support terms

Yevheny Pianykh Founder, TREZVO

€30 / month · per site

  • Up to 3 small change requests/month
  • Response within 24 hours

One subscription covers one TREZVO-created or TREZVO-managed site. All supported languages on that site are included in the same subscription.

One recurring service

What €30/month covers

The important infrastructure, contact paths and measurement stay looked after without making you operate the site yourself.

Hosting & availability

Keep the published site available and recoverable.

  • Managed static hosting
  • SSL / HTTPS for a valid, correctly connected domain
  • Deployment and reasonable uptime checks
  • Source, content and TREZVO-managed configuration backups

Lead & contact path

A contact path should not quietly break while the page still looks fine.

  • Lead-form and backend health
  • Existing WhatsApp and Telegram routing where configured
  • Existing Google Sheets and notification routing where configured
  • Maintenance of already agreed contact paths

Measurement

Keep the current site measurable and report what actually happened.

  • GA4 configuration and basic health
  • Google Search Console
  • Existing conversion/event tracking
  • Recorded enquiry monitoring where data exists
  • Concise monthly performance report

Business basics

Keep the normal technical details around the supported site in order.

  • Existing site-side business-email technical configuration
  • Correct contact details shown on the site
  • Small corrections to current business information
  • Up to 3 small change requests per month

Visible recurring value

Every month, see what the site actually did.

A short owner-readable report, not a large agency PDF and not a free marketing strategy engagement.

GA4

Visits, useful source observations, key landing pages and configured actions.

Search Console

Clicks, impressions, relevant queries/pages and material search or indexation issues.

Lead records

Recorded enquiries TREZVO can actually observe, with source only where it is genuinely attributable.

Site status

Availability, material technical issues and changes completed during the month.

Monthly TREZVO report

What happened · what deserves attention · up to 2 practical observations

Impressions are not visits. CTA clicks are not automatically leads. Enquiries are not sales. Facts, interpretation and recommendations stay labelled separately.

Reasonably current

Up to 3 small change requests each month.

A small request is one localized maintenance task that does not materially change the page structure, functionality or project scope.

  • Update a price or opening-hours line
  • Replace a photograph
  • Change a phone number or address
  • Edit a paragraph or CTA
  • Correct a typo or one existing business detail

The same business-information update can be applied across the site’s existing languages as one logical request. A new language, page, section, flow or major rewrite is separate scope.

Unused requests do not roll over. Every month starts with up to three, not an accumulated balance.

A clear operating boundary

Restore agreed behaviour, or price new capability separately.

Included · FIX

Existing form stops submitting

Separate scope · CHANGE

Add a new CRM integration

Included · FIX

Existing mobile layout breaks

Separate scope · CHANGE

Redesign the site

Included · FIX

Existing tracking event disappears

Separate scope · CHANGE

Build a new attribution system

Included · FIX

Existing routing fails

Separate scope · CHANGE

Add a new integration

Included · FIX

Replace a current price or photo

Separate scope · CHANGE

Add a new page or major section

Text-first support

Something needs attention? Send a message.

  1. 1

    Send the issue or change

    Use WhatsApp, Telegram or the agreed text contact.

  2. 2

    Get a response within 24 hours

    TREZVO confirms what was understood and whether it is included.

  3. 3

    Implement and verify

    Included fixes or changes are completed, then the relevant path is checked.

  4. 4

    Record material work

    Work worth noting can appear in the next monthly report.

The 24-hour target is for acknowledgement and initial response, not guaranteed full resolution. Resolution depends on the issue, complexity and third-party dependencies. This is managed maintenance, not 24/7 emergency support.

Support is not unlimited development

Maintenance and measurement stay separate from growth work.

Site Support · €30/month

  • Hosting, deployment and technical maintenance
  • Monitoring of the current site and agreed critical paths
  • Small updates
  • GA4, Search Console and monthly reporting

Separate scope

  • SEO research, new SEO pages and content production
  • New pages, functions, forms, integrations or automations
  • Redesigns, new languages and major structural changes
  • Substantial third-party migrations or arbitrary external-site maintenance
  • Domain registration, renewal, transfers and ongoing DNS administration

TREZVO diagnoses issues and fixes the TREZVO-controlled side where reasonably possible. Major provider changes, replacement integrations or paid migrations are scoped separately; third-party uptime is not controlled by TREZVO.

No intentional lock-in

Stay because the support is useful, not because the site is trapped.

If paid support ends, the client keeps the business and domain ownership. TREZVO can provide the site source, content and relevant project assets needed for independent operation, excluding unrelated shared platform code.

Direct accountability

The person responsible for the TREZVO build can review the issue.

You are not sent through a generic ticket queue. Support is handled with direct knowledge of how the site was built and which contact and measurement paths were agreed.

Scope, without surprises

Questions about the monthly service

Who can buy Site Support?

Standard support is for TREZVO-created or TREZVO-managed sites. An external site can be handed back to TREZVO only under a separately agreed audit, migration or onboarding scope.

How much does it cost?

€30/month per supported site. A multilingual site is still one site; its existing supported languages do not each need a subscription.

What is a small change request?

One localized maintenance task that does not materially change structure or functionality, such as a price, text, photo, contact detail or opening-hours update.

Do unused changes roll over?

No. Each month includes up to three requests and unused requests do not accumulate.

What happens if something breaks?

Send the problem by WhatsApp or Telegram. TREZVO replies within 24 hours. Existing supported functionality is normally restored under support; resolution time depends on the issue.

Do you offer 24/7 emergency support?

No. €30/month Site Support is ongoing managed maintenance, not enterprise emergency infrastructure support.

Does this include SEO?

Search Console monitoring and reporting are included. Keyword research, new SEO pages, content and active search-growth work are separate.

Do you manage or renew my domain?

No. Domain registration, renewal, registrar fees and ongoing DNS management are not included in €30/month Site Support. You remain responsible for keeping the domain registered and paid. A transfer, registrar problem or DNS migration can be scoped separately.

Do you manage my business email?

Only the existing site-side technical configuration where TREZVO originally set it up. Mailbox subscriptions, new mailboxes, company-wide email administration, deliverability projects and provider or archive migrations are not included.

What is in the monthly report?

A short evidence-led summary based on available GA4, Search Console, recorded enquiry and site-status data, plus no more than one or two practical observations.

What happens if I cancel?

There is a 30-day grace period. Source and content can be handed over, and a reasonable migration of the existing project to another host is available for €100 one-time. That fee does not cover a rewrite into another CMS, and domain or registrar work stays separate.

Keep the site looked after

Already have a TREZVO site? Ask about support.

Need something changed on a supported site? Send it by text. No call or ticket portal required.

No call required · reply within 24 hours

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